Same Day Delivery (select postcodes in selected areas)

Our Same Day Delivery service is available for Australian customers for select postcodes (Within a 10km radius from select LEGO® Certified Stores) and  sets are subject to availability, For orders placed before midday on Monday to Friday. If Same Day Delivery is available for your order, you’ll see it displayed as an option to select at the Checkout.

Orders will be delivered with contactless delivery between 2pm and 8pm Monday to Friday (excluding public holidays) via our partner Get it Fast. Orders placed after midday Monday to Friday, or on weekends and public holidays, will be delivered the next business day.

You’ll receive emails and a Get it Fast tracking link to track your order; there will be an update at each stage of delivery, from pick up, right the way through to delivery, which is when you will receive a photo of the safe place the parcel has been left.

The fee for this service is $20.

 

These stores currently offer Same Day Delivery for select postcodes within a 10km radius of their store. Click store below to see what sets are currently available per location. 

Broadway (NSW)

Doncaster (VIC)
Melbourne Central (VIC)

Westfield Chermside (QLD)

 

 

Scroll down this page to see FAQs regarding this service.

 

NEW ZEALAND DELIVERY

All orders are sent within New Zealand via a Standard NZ Post service and take 1-4 days for delivery. All products are priced in NZD.

North Island Regions

Up to 3kg	Over 3kg - exact cost calculated at Checkout
$8	Between $10 & $20

 

South Island Regions

Up to 3kg	Over 3kg - calculated at Checkout
$20	Between $25 & $61

 

  

For Express and Standard shipping, once you have placed your order online, your order should be dispatched within 1-2 business days. We try to send out all orders out as soon as possible. 

Otherwise you can track your order via https://auspost.com.au/mypost/track (Keep in mind, tracking info may not be available for at least 12 hours after dispatch).

WHERE IS MY ORDER? - Digital Parcel Collection notification 

From 26 June, parcel receivers who have registered with MyPost will be updated about their parcel with digital notifications*. If a delivery was attempted but no one was home, customers will be informed via email, the Australia Post app, or by SMS. These customers will receive notification of attempted delivery with details of where to collect their item, when the item is available for collection – ensuring their item is ready for them when they arrive. Customers receiving parcels can customise how they receive notifications from Auspost within their notification preferences, so they receive the information in the way that suits them best. 

"If you're not at home, Australia Post will notify you via the AusPost app, email, or SMS*. If your parcel has not been successfully matched to your MyPost account, Australia Post will leave a card." 

HOW CAN I TRACK MY AUSTRALIAN SAME DAY DELIVERY ORDER? 

When your order has been processed and a tracking number is available, you will receive a shipping confirmation via email. We partner with Get It Fast, who will update you at every stage of the parcel's journey via a combination of email and SMS. Please note same day deliveries are made with contactless *not signed for Delivery. You will receive an email with a photo of the safe place the parcel has been left, along with a map of the location the parcel was left.

 

HOW CAN I TRACK MY NEW ZEALAND ORDER? 

When your order has been processed and a tracking number is available, you will receive a shipping confirmation via email. You will receive further updates directly from NZ Post via email.

WHAT ARE PARTIAL ORDERS?

Orders with multiple items may be split into multiple orders and delivered separately under different tracking numbers. If this occurs, you will receive an email notification advising you of a partial order delivery. No additional shipping charges will be applied to partial orders.

 

SAME DAY DELIVERY FAQS

How quickly will I get my order?

Order before midday Monday to Friday, and you’ll have your order delivered by 8pm that same day!

Bookings placed after 12pm, or on a weekend or public holiday, will be delivered the next business day.

Do you offer contactless delivery?

All our orders for Same Day Delivery are contactless; this is so you don’t need to wait around all day for your orders to be delivered… our deliveries are generally made between 2pm and 8pm.

Will I be able to track my order?

Yes, you will receive emails at each stage of the delivery; from pick up, right the way through to delivery. And you will receive a tracking number and link – so you can see your parcel’s progress on the Get it Fast website

You’ll receive an email with a photo and a map of the location where the parcel has been left.

Can I provide a specific time for delivery?

Unfortunately, we are unable to offer the ability to offer a specific time, or day for delivery.

How will I know when my order has been delivered?

You’ll receive an email with a photo and a map of the location where the parcel has been left.

Are all LEGO products eligible for Same Day Delivery?

There are no restrictions to the type of products that can be delivered to you with our Same Day Delivery service – however, we are restricted to select postcodes within Sydney and Melbourne metro suburbs, and availability of product in the stores that send out the orders to those postcodes. 

If Same Day Delivery is an option for the item(s) you have chosen, the Same Day Delivery option will display on the Delivery page in the checkout.

We will be adding more postcodes over the coming weeks and months (as well as an additional postcode ‘look up’ to see available delivery/pick up options before you get to the checkout) – we will advise customers of these service extensions, via our emails and social media pages.

Not signed up to our emails? You can sign up to become a VIP member and receive our emails here, or you can follow us on Instagram and/or Facebook.

I have more questions about Same Day Delivery...

We love questions! But this delivery service is operated independently by Get it Fast, so you’ll need to communicate with them directly to find out the status of your order. Email the team at customerservice@getitfast.com.au (they are on hand between 9am and 9pm daily), or visit the Get it Fast website for more information.